DIGITAL MARKETING - SECTION HEAD
Develop online strategies and campaigns that build brand
presence as well as supports its offline campaigns.
Devising strategies to drive online traffic to the
company website and social media accounts
Manages content for social media accounts, websites and
other media channel
Utilising a range of techniques including paid search,
SEO and PPC
Persyaratan
S1 graduate
Min. experience 3 years in the same field from retail
industry
Has knowledge & expertise in Marketing, Design
Program and Applications, Web Design, Social Media Platform, English
CUSTOMER ACTIVATION - SECTION HEAD
Work closely with Marketing team on creative development
to ensure commerciality and consumer relevance in both brand driven campaigns
and tactical promotions
Creative planning of activations and cooperate with 3rd
party partners
Leading cross-functional teams and make sure the events
are well executed as planned
Persyaratan
S1 graduate
Min. experience 3 years in the same field
Has knowledge & expertise in Product Management from
retail industry, English
PRIVATE LABEL MANAGEMENT – DEPT. HEAD
Develops promotional strategies, budgets, profit
objectives and ensures that the label meets sales and profit goals.
Evaluates day-to-day progress of private labelled
products to always be aligned with company's strategy and goals
Persyaratan
S1 graduate
Min. experience 5 years in Brand Management/Marketing
Communication, from retail industry
Has knowledge & expertise in Consumer Behaviour,
Marketing Strategy, Marketing Communication, Advertising & Consumer
Promotion, Brand Management
MEMBERSHIP ANALYSIS OFFICER
Identifies all Member database and collect various information
to be processed into data of purchase frequency (increase/decrease) as
consideration for each Business Unit in evaluating marketing programs, to
enhance traffic and sales
Processes Member database, renew and observes Point
Rewards for customers retention need
Persyaratan
Minimum education S1
Minimum experience 1 year
Has knowledge and expertise in Computer Applications, Ms
Office, Consumer Behaviour, English
HEAD OF CALL CENTER
Arranges and coordinates call center activities, in line
with implemented prochedures, regulations, and service standard, to achieve
customer satisfaction
Supervises call center activities (inbound & outbound
call/messaging), so that each inquiry, complaint, and customer's problems can
be well solved in quick and proper way to achieve optimum service level
Regularly recommends effective improvements regarding
monitoring call resolution results, for maximum Customer Service improvement,
in order to support company image in public's perspective
Persyaratan
Minimum education S1
Minimum 3 years experience in Call Center or Customer
Service Floor Coordination
Has knowledge and expertise in Consumer Behaviour,
Telephone Manner, Active Listening, Written & Verbal Communication, Computer
Applications, English
DIGITAL MARKETING OFFICER
Recommends proper promotional programs, both offline and
online, in line with agreed concept
Supervises social media accounts and websites (Facebook,
Twitter, Line, Kakao, Blogs, Digg, Youtube, Flickr, etc.) to promote various
marketing programs via updated promotional contents
Observes online traffic, both increase and decrease
(comments, live chats, likes, followers, milis, talks, etc.) to evaluate the
effectivity of marketing programs.
Persyaratan
Minimum education S1
Minimum 2 years experience in Digital
Marketing/E-commerce, preferable from retail industry
Has knowledge and expertise in Program Design &
Applications, Social Media Platform, Web Design, SEO, SEM, English
CUSTOMER SERVICE OPERATIONS OFFICER
Provides Customer Service activities reports of all
stores (customer satisfaction survey)
Prepares all Customer Service's operational needs for new
store openings
Maintains programs that ensures customers' satisfaction
Persyaratan
Minimum education S1
Minimum 1 year experience in the same field
Has knowledge and expertise in Call Center, Customer
Service, Computer Applications and English
CSR STAFF
Coordinates and executes CSR activities at national and
store levels
Establishes and maintains relationships with social and
educational institutions to develop CSR programs.
Persyaratan
Minimum education S1
Minimum 2 years experience in the related CSR field
Has knowledge and expertise in Public Relation, Social
Welfare, Business Ethics
HEAD OF MARKETING COMMUNICATIONS
Plans a series of communicative and innovative programs
and events
Understands marketing intelligence and product/store
characteristics, then collaborates them all to achieve national target sales
Coordinates all stakeholders to control and assure the
proper execution of program/event, to suit the agreed budget and marketing
calendar plan
Evaluates all program/event activities to know customer's
behaviours and needs, also the effectively of executed programs
Maintains the work relations with vendors, sponsors,
media, agencies, press, merchandisers etc.
Persyaratan
Minimum S1, preferable from
Communications/Business/Public Relations
Minimum 7 years experience in Marketing
Communications/Promotion
Has knowledge and expertise in Sales & Marketing,
Brand Management, Media Relations, or Retail
http://acehardware.co.id/
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